Information Governance Trends — 2019 and Beyond

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A closer look at the Records Management section of ILTA’s 2019 Technology Survey

This year, 537 law firms responded to ILTA’s 2019 Technology Survey — up 25% from the number of firms responding last year.


Overall, it appears that information governance continues to be high on the agenda as a “top three technology issue or annoyance” for law firms. This trend is particularly striking among firms with 150-349 lawyers — 33% of respondents of this size listed information governance as one of their top three issues, up from 24% in 2018.

Tiptoeing Around the Elephant in the Room?

Records Management, information governance, Information Governance Software, ILTA, IG, electronic records retention

The Hidden Costs and Risks of Electronic Records Retention

Is the unchecked accumulation of digital files across your DMS, file shares and cloud repositories putting your firm in jeopardy?

Since law firms started adopting the first document management systems (DMS) 25 years ago, we’ve seen tremendous growth in the number of electronic files stored digitally. As of August 2019, NetDocuments was managing over 9.1 billion files across more than 2,500 organizations globally, while iManage is serving more than 2,000 law firms.

And that’s just one piece of the puzzle. A typical law firm may have client matter information stored in as many as 30 different types of repositories, and the volume of data continues to grow every day. 

Dispatch from London: Silver Linings of GDPR

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UK and international law firms automate GDPR compliance with FileTrail

The FileTrail team has had a whirlwind of meetings with leading law firms in London, together with Tikit, our partner in the UK.

There is considerable excitement about our engagement with Keystone Law, which is using FileTrail GPS Policy Manager to automate compliance with GDPR requirements for document retention.

UK Update: Keystone Law & GDPR Compliance, NetDocuments Elevate EMEA & ILTACON Europe

NetDocuments, Information Governance Software, GDPR, GPS, Tikit

We’re very excited to announce that UK Top 100 challenger firm Keystone Law has selected FileTrail GPS Policy Manager.

Keystone Law, which has 300 lawyers working remotely and 40 support staff, is using FileTrail together with Tikit and NetDocuments to automate compliance with GDPR requirements for document retention.Keystone Law News

Case Study: Shook Hardy & Bacon on Choosing the Right IG Approach

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With a reputation for first-class service, particularly in complex litigation matters, Shook, Hardy & Bacon (Shook) serves health, science and technology clients globally. Key to the firm’s success is an emphasis on forward-thinking investments in innovation, including technology to support practice execution.

Outside Counsel Guidelines & Client Retention Requirements

Records Management, information governance, Information Governance Software

The Information Governance Opportunity

High-profile security breaches and tougher laws and regulations governing data protection and data privacy have led to heightened client awareness of the risks associated with poorly managed information. 

Information Governance: Perspectives from a Law Firm GC at ILTACON 2019

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If you’re part of your firm’s Information Governance Committee and are keen to compare notes with your peers, here is a special session at ILTACON 2019 which you won’t want to miss.

Information Governance Breakfast Briefing at ILTACON 2019

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When Laterals Move, Client Files May Follow: Streamlining Matter Mobility

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We’re pleased to announce the launch of FileTrail GPS: Mobility Manager

Are client file transfers causing a strain on your firm’s resources? FileTrail GPS: Mobility Manager is a solution that streamlines matter mobility, which we’ll be showcasing at ILTACON 2019.

Our CEO Darrell Mervau spoke to Legaltech News about the challenges firms face when lateral hires bring new business and client files with them, and how FileTrail GPS: Mobility Manager makes the review, authorization and transfer process more efficient. Check out the article here. (Log-in required.) 

FileTrail in Focus at ILTACON 2019

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Information Governance Breakout Sessions

As we count down toward ILTACON 2019, be sure to check out the Information Governance Breakout Sessions we have scheduled in our demo room (Egret on the second floor of the Swan).